- Blog
- SELL SMARTER
- INDUSTRY INSIGHTS
Top Lead Generation Software for HVAC: Boost Your Business with the Best Tools
Erika Carmichael
Introduction
If every day were 100 degrees and felt like the middle of summer, or 0 and freezing cold, your phone would ring off the hook. Customers would be driving you crazy, desperate for installations, service, or repairs. Sounds like an HVAC contractor’s dream, right?
But what about the other half of the year when temperatures are comfortable and leads seem to dry up faster than a broken dehumidifier?
Many commercial HVAC business owners struggle with seasonality. It feels like a feast-or-famine cycle where one day, you’re stretched so thin you can’t sleep, and the next, your team is waiting on jobs and playing Candy Crush.
If you’ve been in business for a while, you’ve probably tried the usual lead generation tactics – word-of-mouth referrals, radio and local ads, social media posting, or maybe you’ve even built a stellar website for lead generation.
But in today’s digital world, using traditional lead-gen tactics is like trying to cool a skyscraper with a desk fan. It’s funny to picture but extremely ineffective.
Commercial HVAC customers today are being bombarded with emails, ads, texts, and calls 24/7. And the constant barrage of dinging and buzzing has led to increased skepticism towards outbound marketing tactics.
If you want to capture leads all year round, you’ve got to find a way to “cut through the noise.” To get the attention of potential customers who need your help.
This is where having a solid lead generation system comes into play. With the right tools, you can keep your sales pipeline full all year long.
What is Lead Generation?
Before we dive into the nitty-gritty of lead-gen tools, platforms, and software, let’s get clear on what we mean by lead generation.
Simply put, lead generation is the process of attracting and converting potential customers into leads – or, folks who’ve shown interest in your HVAC services and shared their own contact details and information.
This can happen in two ways:
- They’re searching for your products and services and find your content, website, or social media accounts.
- You reach out to them and ask if they need help with their HVAC.
These two forms of lead generation are called “Inbound Lead Generation” (when they find you) and “Outbound Lead Generation” (when you reach out to them). B2B lead generation, in particular, requires specialized approaches and tools to acquire leads effectively.
Inbound Lead Generation Consists of:
- SEO (search engine optimization)
- Social Media Marketing
- Content Marketing
Outbound Lead Generation Consists of:
- Paid Advertising
- Cold Calling
- Email marketing
- Direct mail advertising
Depending on the size of your market, the size of your team, and your budget, a 60/40 split of outbound and inbound marketing will be key to consistently driving new business year round- with 60% of your focus on outbound and 40% on inbound.
The reason for this is that inbound can be unpredictable and depend on seasonality, temperature changes, and other factors, whereas outbound provides more control over generating leads consistently.
Why is Lead Generation Important for HVAC Contractors?
Now, you might be thinking, “I’m already swamped with work. Why should I care about generating more leads?” Here’s the thing: lead generation isn’t just about getting more work – it’s about getting better work more consistently.
With a solid lead generation process, you can:
- Keep your schedule full during slow seasons
- Expand into new service areas or offerings
- Grow your team
- Build a buffer against economic downturns
- Increase your revenue and grow your business
In short, effective lead generation is like having a faucet that you can turn on at will. Sales qualified leads (SQL) are contacts who show explicit interest in purchasing through specific actions, such as asking questions about products or services. Categorizing leads based on their qualification stages is crucial for aligning sales and marketing efforts to convert leads into paying customers. It helps you maintain the perfect balance of work and growth, no matter the economic climate.
Lead Generation Strategies for Commercial HVAC Businesses
Now, let’s go a level deeper than “inbound vs. outbound.” How do you generate leads consistently and on demand to grow your business?
While there’s no one-size-fits-all approach, there are ten core strategies within marketing campaigns that have proven very effective for HVAC businesses:
- Property Intelligence Solutions: These are tools that you can use to identify and connect with customers who are in your market and ready to buy.
- Cold Email Outreach: Cold email outreach is one of the most popular ways to generate new business, but be careful- you don’t want to end up in spam!
- Cold Calling: While it may seem old-school, cold calling is still an effective strategy for generating leads. Just make sure to target your calls and have a well-crafted script.
- Pay-Per-Click (PPC) Advertising: Use targeted ads to reach potential customers actively searching for HVAC services.
- Social Media Marketing: Showcase your expertise and connect with potential customers on platforms like Facebook and LinkedIn.
- Content Marketing: Create valuable content that addresses common HVAC issues to attract and engage potential customers.
- Search Engine Optimization (SEO): Optimize your website to rank higher in search results for HVAC-related keywords.
- Email Marketing: Stay top-of-mind with past customers and nurture new leads with targeted email campaigns.
- Referral Programs: Word-of-mouth referrals are still one of the most effective ways to generate leads. Consider offering incentives or discounts for customers who refer others to your business.
- Networking Events: Attend industry events and conferences to connect with potential customers and build relationships with other professionals in your field.
The challenge isn’t finding ways to generate leads for sales; it’s choosing the best options for your business. For example, if you’re an HVAC genius but hate “sales,” you’re probably not interested in dropping by businesses, cold-calling, or cold emailing.
This is where lead generation software can make all the difference.
HVAC Lead Generation Software: Your Secret Weapon
Lead generation software is like having a tireless sales assistant working 24/7 to find and nurture potential customers. These tools automate many of the tedious tasks involved in identifying prospects and turning them into leads, freeing you up to focus on what you do best – providing top-notch HVAC services.
With the right software, you can:
- Find and connect with prospects who are already “in-market” and ready to buy.
- Send personalized messages to them that cut through the noise.
- Track when they engage with your content.
- Analyze which prospects are ready to convert into leads.
- Track and measure your lead generation efforts more effectively.
- Manage your customer relationships with more accuracy.
But with so many options out there, how do you choose the right tools for your HVAC business? Let’s break down some of the top contenders.
Top Lead Generation Tools for HVAC
Property Intelligence Software
Property intelligence solutions are tools that give you a bird’s eye view of your market. No longer just tools for real estate investors, brokers, and buyers, property intelligence solutions like Convex are now purpose-built for commercial services sales.
Convex equips HVAC sales professionals with powerful data to identify properties needing installations, maintenance, or service. Our property Intelligence includes key insights like permit histories, building age, square footage, ownership, tenants, and transaction details to help you find and close new leads.
What makes Convex completely unique is our combination of permit history, aerial views, and detailed equipment data, including service history and warranties. These tools allow you to predict when properties may need HVAC services, giving you a competitive edge.
Here’s a quick look at how simple it is to generate leads with Convex:
- Log in to Convex. Then, check the “Signals” (which tracks the decision-maker’s intention to buy) category to see who is ready to buy in your market.
- Then, find the type of building, contact name, job title, account name, property address, or tenants you normally work with to identify who to contact.
- With just two clicks, you can use Generative AI trained on their buying signals, as well as your own company and contact data, to send them an email or draft a script for a phone call (or a quick Loom video).
- Set up a follow-up or reminder, or add to your pipeline.
That entire process takes 3- 5 minutes.
Key Features:
- Easy to use
- Streamlined Lead Generation
- Lead scoring and buying signal strength
- Property intelligence data to help you sell
- Generative AI for Outreach
- Integrations with CRM, pipeline management, email marketing, and marketing automation platforms for easy customer relationship management
Website Visitor Identification Tools
Ever wonder who’s visiting your website but not reaching out? These tools can help you identify those anonymous visitors, giving you the opportunity to follow up and turn them into leads.
Popular Options:
- Leadfeeder
- Overloop
- Convex
These tools can help you understand your website visitors better, allowing you to tailor your marketing efforts and improve your lead-generation process.
Email Address Lookup Tools
Finding the right contact person can be half the battle in B2B sales if you’re not using an intelligence tool like Convex. These tools help you locate and verify email addresses, making it easier to track leads and reach decision-makers.
Top Picks:
- Hunter.io
- Voila Norbert
With these tools, you can streamline your outreach efforts and improve your chances of connecting with the right people.
Email Follow-up Tools
Following up with leads is key to sales. There’s an old saying, “The fortune is in the follow-up…,” but it’s easy to let this slip through the cracks if you’re not careful. These tools automate your follow-up process, ensuring no lead gets left behind.
Worth Checking Out:
– Boomerang for Gmail
– HubSpot Sales
These tools can help you maintain consistent communication with your leads, improving your chances of conversion.
Email Marketing Tools
Once you’ve made initial contact, “nurturing” (or offering valuable content) to leads will keep your services top-of-mind. Despite constant complaints that “email is dead,” email remains one of the most effective channels for lead nurturing. These tools help you create, send, and track email campaigns to keep your leads engaged.
Industry Favorites:
- ActiveCampaign
- Constant Contact
- Mailchimp
With these email marketing tools, you can create targeted campaigns that speak directly to your leads and target audience’s needs and interests.
Landing Page Creation & Lead Capture Tools
Your website is often the first point of contact for potential customers. These tools help you create optimized landing pages with lead capture forms to capture more leads.
Top Contenders:
- Unbounce
- Leadpages
- Clickfunnels
If you’re on the hunt for a free version or at least a budget-friendly option, tons of landing page builders are out there! Some even use AI to help you set up a site in just 5 minutes.
Leadpages will run you about $40 a month, Unbounce is around $99, and Clickfunnels will set you back close to $300 monthly. There’s something for every budget. The real value in these tools is how they help you whip up professional-looking landing pages in no time, boosting your chances of turning website visitors into leads.
Remember, landing pages are all about “offers” and showcasing your products and services—they’re not a substitute for a full website. In the long run, you’ll want to have a complete website with a content management system (CMS) so you can create blog posts, build domain authority, and optimize for search engines (SEO). But these landing page builders can definitely help you get started!
Complete Marketing Automation/CRM Tools
These all-in-one tools combine lead gen tool capabilities, customer relationship management, and marketing automation for a more comprehensive approach.
Leading Solutions:
- HubSpot
- Salesforce
- Zoho
Just a heads up when using these tools: they can get very complex, especially Salesforce. If you’re on the hunt for leads, it’s way easier to use an intelligence tool to find leads and then integrate them into HubSpot or Salesforce for pipeline management.
However, these three solutions offer the benefit of managing many of your sales and marketing efforts, from lead generation to customer retention.
Sales Process Automation Tools
Sales process automation is a pretty new concept in the sales world, especially when it comes to b2b lead gen. These tools help with tasks like following up, forecasting, lead gen campaign management, and more, making life a lot easier. However, they can also be equally complex to use.
If you’re a techno-whiz, you may want the advanced data and task automation that these tools can provide; if not, you may want to hold off until a sales manager or marketing person has the time to deploy these tools.
Worth Considering:
- Pipedrive
- Keap
- SalesforceIQ
If they’re a good fit for you, these tools can help you manage your sales funnel more effectively, ensuring no lead falls through the cracks.
Live Chat Software and Live Chat Tools
Live chat software and AI chat software allow sales teams to engage website visitors in real-time, 24/7, capturing leads while they’re actively interested in your services. They can also send scheduling links, answer questions, give pricing options, and more.
Popular Choices:
- Zendesk (better fit for enterprise orgs)
- Intercom
- Tawk.to
Live chat tools allow you to provide immediate assistance to potential customers, increasing the likelihood of converting them into leads.
Social Media & Forum Software Tools
If you’re great in front of a camera, social media is fast becoming one of the cheapest places to generate leads. Manage content, posting, and more to grow your social media presence with social and forum tools. This will allow you to engage with potential customers where they’re already spending time online.
Top Tools:
- Hootsuite
- Buffer
- Sprout Social
These tools can help you maintain an active presence on social media and online forums, allowing you to engage with potential leads and establish your expertise.
Testimonials, Customer Insights, and Customer Satisfaction Survey Tools
People are increasingly using customer testimonials, reviews, and ratings to make purchasing decisions. Testimonial, survey, and customer feedback tools can help you gather valuable insights and feedback from your customers to improve your services, increase your credibility online, and generate more referrals.
Leading Options:
- StoryPrompt
- FameWell
- SurveyMonkey
- Qualaroo
These tools can help you gather information and better understand your customers, allowing you to improve your services and generate more positive word-of-mouth.
Calendar Scheduling Tools
Make it easy for potential customers to book appointments or consultations with these scheduling tools.
User-Friendly Picks:
- Calendly
- Google Appointments (especially helpful if you’re already using Workspace for email and productivity apps).
- Zoho Bookings (if you’re already using Zoho)
- Doodle
These tools can streamline your appointment booking process, making it easier for leads to take the next step in the sales process.
Choosing the Right Lead Generation Tools
With so many different lead generation software and platforms available, it’s understandable if you’re feeling overwhelmed. So, let’s simplify things for a moment with one question: “What’s your primary goal?”
- Is it to accelerate sales and drive revenue?
- Win more of the right business for your company.
- To establish a strong social media presence and engage with potential customers?
- To gather customer feedback and improve your services?
- Or is it something else?
Once you’ve identified that, here’s a simple checklist to help you choose the right lead-generation software:
- Your specific needs: What are your biggest lead generation challenges? Look for tools that address those specific pain points.
- Ease of use: You don’t want to spend more time learning the tool than using it. Look for user-friendly options with good support.
- Integration: Choose tools that play well with your existing systems and software. This will help streamline your lead generation process and improve overall efficiency.
- Cost and ROI: Consider the price tag AND the potential return on investment (ROI). A more expensive tool might pay for itself if it generates significantly more qualified leads or helps you close deals faster- don’t let initial sticker shock keep you from experiencing the power of effective lead-generation software.
- Scalability: As your business grows, will the tool be able to grow with you? Look for solutions that offer different tiers or customizable features to accommodate your evolving needs.
- Features: Depending on your goals, you might need specific features like lead scoring, email marketing tools, or sales automation capabilities. Make sure the tool you choose offers the functionalities that align with your lead generation strategy.
Remember, the best lead generation tool is the one that fits your specific needs and helps you achieve your business goals. It’s not about finding the most feature-packed or expensive solution but rather the one that aligns best with your HVAC company’s unique requirements and growth objectives.
Optimizing Your Lead Generation Process
Once you’ve chosen a solution, now it’s time to put it to work. This means “implementation and optimization.” Implementing these tools is just the first step. To truly supercharge your lead generation efforts, you need to optimize your process continually. Here’s how:
- Track your metrics: Use data to understand what’s working and what’s not. Pay attention to key performance indicators (KPIs) like conversion rates, cost per lead, and lead quality.
- Test and refine: Continuously experiment with different strategies and tools to improve your results. A/B testing can be particularly effective for optimizing your landing pages and email campaigns.
- Stay up-to-date: The digital landscape is always changing. Keep learning and adapting to stay ahead of the curve. Attend industry conferences, read HVAC marketing blogs, and network with other professionals to stay informed about the latest trends and best practices.
- Focus on quality, not just quantity: It’s not just about generating more leads, but better leads that are more likely to convert. Use lead scoring to prioritize your most promising prospects.
- Personalize your approach: Use the data you gather to tailor your marketing messages and sales pitches to each lead’s specific needs and interests.
- Align your sales and marketing teams: Ensure that your sales team is following up on the leads generated by your marketing efforts in a timely and effective manner.
- Track revenue per platform (or channel): This is key to understanding the impact of your tools. Look at what’s working and what’s not and optimize accordingly.
Remember, lead generation is an ongoing process, not a one-time task. Continuously refining your approach will help you achieve better results over time.
Conclusion: Take Your HVAC Business to New Heights
Lead generation doesn’t have to be a constant uphill battle. With the right tools and strategies, you can create a steady stream of qualified leads, allowing you to focus on what you do best – providing top-notch HVAC services.
Remember, the key is to start small, test different approaches, and continually refine your process. Before you know it, you’ll have a lead generation machine that grows your business year-round.
Ready to take your HVAC business to the next level? Don’t let another potential customer slip through your fingers.
Schedule a demo of Convex today to see how lead generation and property intelligence tools can supercharge sales.