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Uncover Hidden Opportunities: How Advanced Insights Reveal Untapped Local Leads
Erika Carmichael
Introduction
For smaller commercial service companies—like those in HVAC, electrical work, janitorial services, roofing, and solar—local leads are critical to growing your business. Your success depends on finding customers nearby to reduce travel time, cut costs, and build closer relationships.
But actually spotting these local opportunities isn’t always simple, especially in crowded markets.
Old-school methods for generating leads, like cold calling and door-to-door canvassing, still have their place. Yet, they take a ton of time and often depend on luck (or persistence). Depending on who’s available when you drop by, if decision-makers are free when you call, or if they’re willing to take sales calls.
Because of this, many sales leaders and business owners are beginning to switch from the traditional, “make 100 cold calls per week,” to “let’s find more efficient tools.”
Thankfully, there are now solutions made specifically for commercial services businesses like yours that simplify the process by using advanced data insights. These tools can identify the right people at the right time, even showing which potential customers are already looking for services like yours.
With the right tools, your team can focus on high-potential prospects and grow sales faster without all the legwork.
Let’s look at how these “advanced insights” reveal untapped leads in your local market.
How Advanced Insights Outperform Traditional Methods
Traditional prospecting methods, like drop-ins, “driving for dollars”, canvassing, visiting library portals for permit history, or cold calling lists, can take up a lot of time without guaranteeing results.
The average sales rep will spend half their week doing tasks that mostly revolve around lead research. Often involving hours of work with little return, making it tough to keep up in today’s fast-paced market.
Advanced insights, however, allow you to skip the guesswork by filtering prospects based on specific needs.
With targeted data, your team can see their entire territory in one place, offering visibility into the buildings, owners, managers, and details that matter for sales.
With this visibility, they can zero in on leads that match your services, reducing time spent on uninterested or unqualified prospects.
This way, you’re not only working faster but also focusing on contacts that are more likely to convert. In other words, advanced insights save your team time and effort, helping you build a pipeline that’s strong from the start.
Why Data-Driven Insights Matter in Local Lead Generation
Here are a few ways that data-driven insights can help you uncover hidden opportunities in your local market:
- Identifying underserved areas: By analyzing data on local buying signals (something we’ll come back to), current customers, and competitors, advanced insights can reveal gaps in service coverage that can be targeted to generate new leads.
- Prioritizing high-potential prospects: By using sales intelligence that includes demographic data, business size, industry type, and other factors, advanced insights can highlight potential customers who are more likely to need your services and have the budget for them.
- Tracking market changes: With real-time data from multiple sources, data can alert you to changes in the market, such as new permits being filed, new businesses opening, or existing ones expanding. This allows you to reach out proactively and capitalize on these opportunities, which you’d only see if you were in the right place at the right time.
- Reduced Costs and Faster Service: Local clients mean less time and fewer resources spent on travel, allowing your teams to cover more ground efficiently. This streamlined approach means lower costs for your entire business but also means more time for prospecting, lead generation, and sales.
- Building Stronger Relationships Locally: A client down the road is more likely to trust a local company with proven expertise in their area, especially one with great reviews. Plus, familiarity in a shared community setting often leads to stronger, long-lasting relationships and a network of referrals that can grow your business without additional costs like ads.
- Generating Recurring Revenue: Unlike one-off jobs, servicing nearby properties opens doors to recurring revenue. Snow removal, seasonal maintenance, grounds up-keep, and more give you the opportunity to provide a full-service approach to your customers. Meaning less competition and more chances for upselling and cross-selling. These added services create steady income and better long-term revenue forecasting.
Leveraging Advanced Insights to Find High-Quality Local Leads
With so many platforms offering “advanced sales insights,” how do you decide which ones drive the biggest impact on sales? And what specific insights can help you accelerate sales and revenue?
These two questions can be answered by looking at the two key factors that matter in local lead generation: intent and context. “Intent” is the likelihood that a prospect is actively searching for your services, while “context” refers to the specific needs and characteristics of that prospect.
For example, a property manager who has recently filed for permits for roof repairs indicates both high intent and context for roofing services in their area—but they’ve probably already chosen a contractor.
Imagine having access to these insights during the research phase before the prospect even chooses a contractor. Your team could reach out with personalized messages that fit exactly what they’re looking for!
This is where buying signals are a game changer.
Buying Intent Signals:
Instead of traditional prospecting, which requires guesswork, Convex uses a map format to track more than a dozen relevant data points (known as property intelligence) on almost 6 Million commercial buildings across the US. Then, each account is “enriched” with buying signals and intent data so you can see what decision-makers at those properties are actively looking to purchase.
Imagine your salesperson opening their computer each morning, seeing their entire territory in a simple interface like Google Maps, and being able to zoom in on each building to see what local decision-makers—property owners, managers, and facilities directors are trying to find.
This is the power of using buying signals for prospecting.
Property Data:
But, buying signals would be incomplete without property data that shows you whether or not this property is a fit for your business. Many businesses have a defined “ideal customer profile” (ICP)/ target avatar that makes them a great fit for your business – for example, facilities managers at server farms and data centers.
This information allows you to “hone in” on which buildings are the best fit for you.
That’s why Convex includes information for each building like the type of property, the size, age, and condition of a building gives you clues about the work needed. For HVAC, roofing, or grounds maintenance, these details can indicate whether a property is a good fit for your services or not, and trigger your team to contact them.
Permit History:
Construction, buildouts, new development, and other large projects represent a great opportunity for outreach, networking, and relationship development.
When a building recently has permits pulled for renovations or upgrades, that’s a prime opportunity—especially for commercial cleaning, HVAC, and landscaping or grounds maintenance businesses. These properties may need additional services or follow-up care, making them great targets for outreach.
Aerial and Satellite Images:
Visuals give you a quick look at a property’s condition. Is the roof showing wear? Do they have solar panels? Does the landscaping need an upgrade? But these images also serve a larger purpose.
Aerial and satellite images allow your team to conduct quick assessments without stepping foot on-site, saving time and resources. This “visual reconnaissance” can track changes over time, highlight opportunities for improvement, or reveal new service needs.
With Convex, aerial and satellite images provide an additional benefit. Accurate property measurements. Using built-in measuring tools your team has the data they need to send an accurate proposal on landscaping and grounds maintenance, snow removal, roofing, solar, and anything else surface related.
Direct Contact Details for Decision-Makers:
Once you have the details you need to identify a prospect, you still have to contact the decision-maker. There are two hurdles you must overcome in this step to land the deal:
1. Knowing who the decision-makers are.
2. Having contact data for that person.
Many of the sales intelligence/ property intelligence platforms on the market act more like a database of names and actual intelligence. You can search for a company or property, download a list, and send cold emails to each of them, hoping for a positive reply.
At Convex, we offer verified emails and direct phone numbers for the property’s decision-makers—owners, managers, lead engineers, and facility managers—that are updated regularly to account for job changes and property acquisitions.
With Engage, your team can leverage this direct contact information to reach decision-makers immediately, skipping the gatekeepers and connecting straight with those who control the budget.
Turning Data into Actionable Insights, Leads, and Sales
Define Your Ideal Lead Profile
Before digging into data, you need to be clear on who you’re targeting. The “ideal lead” for a commercial service business isn’t just any local property; it’s one that aligns closely with your service offerings, job scope, customer type, etc.
This begins with a defined customer profile:
- Job title: What job titles are most relevant to your services business?
- Property Type: Are you targeting office buildings, warehouses, healthcare facilities, or retail spaces?
- Building Size and Decision-Maker Role: The decision-making process might vary for small, owner-occupied buildings versus large, managed properties. Knowing your ideal decision-maker type helps streamline your outreach.
By creating an ideal customer profile and defining these criteria, you can ensure the data you’re using for prospecting and sales points toward high-potential leads and not just any property in your local market.
Use Data to Spot Opportunity-Rich Areas
Once you have your lead profile, advanced data insights can help you locate properties that align with it. Property intelligence tools let you search for buildings based on specific criteria, such as:
- Intent Signals: Properties actively looking for services like yours
- Industry-specific data: Properties in specific industries you serve, such as healthcare, hospitality, cellular towers, or data centers.
- Property size and type: Targeting properties within a certain square footage range or building type.
- Permit Activity: Recently permitted properties are prime candidates—they’re often in need of additional work or follow-up services.
- Density Mapping: High-density areas allow you to create clusters for outreach, so you can contact multiple potential clients in a single trip, maximizing efficiency.
- Behavioral Insights: Identifying behavior patterns, like regular maintenance or seasonal services, enables your team to approach leads with solutions precisely when they’re needed.
Direct Outreach to Key Decision-Makers
With your list of qualified properties in hand, it’s time to reach out directly. The value here is twofold: you’re targeting properties that meet your service criteria, and you’re speaking to someone who can make the decision to hire you.
Now, it’s time to make contact.
1. Personalized Messaging: Use Convex’s Generative AI (informed by all of the data collected) to draft outreach messages in two clicks—this eliminates the guesswork and empowers your team to send messages that cut through the noise.
2. Follow-Up Reminders and Automation: Not every lead converts on the first attempt. Setting follow-up reminders in Convex ensures that your team doesn’t miss relevant opportunities when the prospect is actively looking for your services. And, leads can easily be moved to your CRM for automated nurture campaigns and follow-ups which allow you to keep your company top of mind without spending excessive time on manual reminders.
These steps ensure your outreach is timely, relevant, and more likely to capture interest.
Case Study: How a Commercial HVAC Company Boosted Revenue with Local Insights
Comfort Systems USA was already a multi-million-dollar business four years ago when they found Convex, but they were facing several challenges that were difficult to overcome:
1. Their current systems were complex and took sales people 6- 9 months to learn—meaning onboarding and ramp times for new sales people were costly and inefficient.
2. Once they were onboarded, sales teams still spent at least 2 days per week prospecting and performing lead research to fill the sales pipeline.
After implementing Convex’s streamlined prospecting and lead generation tools, Comfort Systems USA saw they were able to cut onboard by almost 70%, down to 2- 3 months, and now salespeople only spend 2-3 hours per week on lead generation activities.
Instead of spending time on manual prospecting and research, this shift allowed their sales team to focus on selling and closing deals.
As a result, Comfort Systems USA has doubled its revenue and is projected to continue growing as it expands into new markets using Convex’s property intelligence platform.
Making the Most of Advanced Insights for Local Lead Generation
Commercial services businesses are faced with growing competition in local markets as franchises, other talented service-based entrepreneurs, and even Private Equity groups open shops in their own backyard.
To beat the competition and maximize your efforts, combining intelligence tools like Convex with automations and CRM integrations in Salesforce or Hubspot can rapidly accelerate deal-flow.
If Convex isn’t currently your first choice, look for solutions that can:
- Automate Data Collection: Regular updates on buying signals (most important), permit history, contact details, and property specifics ensure your prospecting data stays accurate and actionable.
- CRM Integration: Centralize all data and sales pipeline within a powerful CRM so your team can track conversations, set reminders, and manage follow-ups.
- Optimize Outreach Timing: Use seasonal cues, maintenance windows, and recent permit activity to time your outreach when it’s most likely to succeed.
Most of all, remember that people don’t buy from brands or even businesses—they buy from people. When the time comes for them to need your services, they’ll be more likely to choose the brand they already know, like, and trust.
And, using actionable, data-driven insights to reach out to them when they’re facing challenges that you can help them overcome is the first step to building valuable relationships in your market.
Conclusion: Unlock Growth Potential in Your Market
Hopefully, you’ve seen that advanced insights can revolutionize your approach to local lead generation.
The combination of these data-driven strategies with a personalized approach give your team the tactics and tools to focus on the leads most likely to convert—saving time, increasing ROI, and strengthening your brand and market presence.
If you’re ready to accelerate your local sales efforts, and you’d like to see how Convex could work for your team, schedule a free demo today.
We’d love to help your team uncover hidden opportunities right in your backyard.